Our Customer Care service are available Monday-Friday from 9 a.m. to 6 p.m. EST to assist you with this process or simply write to Info@ayumantrashop.com To ensure prompt processing, our Customer Care Department will give you a Return Merchandise Authorization (RMA) number to include with your return. Please note that we do not cover return shipping costs.
Refunds are issued to your credit card as soon as your return is processed. Credits may take one billing cycle to post to your account. We apologize for not being able to refund shipping costs. (Do take advantage of our free everyday shipping on orders of $75 or more.)